Frequently Asked Questions
❓ Do you deliver outside Tamil Nadu?
Yes, delivery is available to selected locations based on transport availability and safety regulations. Please contact us on WhatsApp to confirm delivery for your area.
❓ What is the minimum order amount?
The minimum order amount for shipping is ₹3000. Bulk and wholesale enquiries are also supported.
❓ How long does delivery take?
Orders are usually dispatched within 1–3 working days after payment confirmation. Delivery timelines may vary depending on transport schedules and festival season demand.
❓ Can I place bulk orders?
Yes. We support wholesale and bulk festival orders. Please contact our team directly through WhatsApp for pricing and transport arrangements.
❓ How does the ordering process work?
Customers can browse products and send enquiries through WhatsApp. Our team will confirm product availability, pricing, payment details, and transport arrangements before shipping.
❓ How can I make payment?
Payments can be made through the official UPI ID shared by our team after order confirmation.
❓ Are transport charges included in product prices?
No. Transport/lorry charges are paid separately by the customer during order collection from the transport office/location.
❓ Will the order be delivered to my home?
Delivery method depends on location and transport availability. In most cases, customers need to collect the shipment from the nearby transport office or pickup point.
❓ How can I contact support?
Customers can contact us directly through WhatsApp for product enquiries, order support, and delivery confirmation.